Overview: QayGo Marketplace ("we", "us", or "our") is
Nigeria's freshest local marketplace connecting buyers with trusted
local vendors. We are committed to protecting your privacy in accordance
with the Nigeria Data Protection Regulation (NDPR).
When you use QayGo, we collect the following personal information:
| Data Type |
Examples |
Why We Collect It |
| Name & Email |
Full name, email address |
Account creation, communication |
| Phone Number |
Mobile number |
Order updates, delivery coordination |
| Location |
Delivery address, GPS coordinates |
Connecting you with nearby vendors |
| Payment Info |
Card details, bank transfer info |
Processing transactions securely |
| Usage Data |
Pages visited, items viewed |
Improving our platform |
- To create and manage your account on QayGo
-
To process orders and facilitate payments between buyers and vendors
-
To deliver orders to your location and coordinate with vendors
- To send order confirmations, delivery updates, and receipts
- To provide customer support and resolve disputes
- To improve our platform, services, and user experience
-
To send promotional offers and updates (you can opt out at any time)
- To comply with legal obligations under Nigerian law
We do not sell your personal data. We may share it
with:
-
Vendors: Your name, phone number, and delivery
address are shared with the vendor fulfilling your order.
-
Payment Processors: Handled by secure third-party
processors (e.g. Paystack, Flutterwave).
-
Delivery Partners: Your location and contact
details may be shared for logistics.
-
Legal Authorities: We may disclose data when
required by Nigerian law or court order.
- SSL/TLS encryption for all data transmitted on our platform
- Secure, encrypted storage for payment information
- Regular security audits and vulnerability assessments
-
Restricted access — only authorized staff can access personal data
Note: No online platform can guarantee 100% security.
Please use a strong password and never share your account credentials
with anyone.
-
Access: Request a copy of the personal data we hold
about you.
-
Correction: Request correction of inaccurate or
incomplete data.
-
Deletion: Request deletion of your personal data
(subject to legal obligations).
-
Objection: Object to how we process your data for
marketing.
-
Portability: Request your data in a portable,
machine-readable format.
To exercise any right, email privacy@qaygo.com.ng.
QayGo uses cookies to keep you logged in, remember your cart, and
analyze traffic. You can control cookies via your browser settings,
though disabling them may affect some features.
QayGo is not intended for anyone under 18. We do not knowingly collect
data from minors. If you believe a child has provided us information,
contact us immediately.
We may update this policy from time to time. We will update the
effective date above and notify you via email or in-app notification
for significant changes.